Privacy Policy
This policy explains what information Valorstead collects, how it is used, and the choices available to you. It is a general template and should be reviewed against applicable law before publication.
How we approach data
Valorstead provides AI-driven decision-support tools for quantitative traders. Operating our platform, communicating with users, and improving our models requires collecting a limited set of personal and technical data. This policy sets out what we collect, why, and how it is safeguarded.
Information You Provide
- Account detailsName, email
- Billing informationProcessed by third party
- Support requestsMessage content
- PreferencesNotification settings
Information Collected Automatically
- Device dataBrowser, OS
- Usage logsPages, timestamps
- CookiesSession, analytics
- IP addressApprox. location
Information From Third Parties
- Payment processorsTransaction status
- Authentication providersIf used to log in
- Analytics vendorsAggregated metrics
- Public sourcesMarket data feeds
Why we process this data
Operating the platform
We use account and usage information to authenticate sessions, deliver dashboards and signal outputs, process billing, and maintain the reliability of Valorstead's infrastructure. Without this processing, the service cannot function.
Support & notices
We use contact details to respond to inquiries, send service updates, and issue security or billing notices relevant to your account.
Analytics & diagnostics
Aggregated, de-identified usage data helps us understand feature adoption and diagnose performance issues without singling out individual users.
When information may be disclosed
Valorstead does not sell personal data. Limited disclosure occurs only in the circumstances below.
| Recipient | Reason for access | Data scope |
|---|---|---|
| Payment processors | Process subscription charges | Billing details only |
| Cloud infrastructure providers | Host application and data storage | Encrypted account & usage data |
| Analytics providers | Aggregate usage reporting | De-identified event data |
| Regulators or authorities | Legal obligation or valid request | As required by law |
| Successor entity | Merger, acquisition, or asset sale | Data necessary for continuity |
Storage, retention, and safeguards
Encryption
Data in transit is protected using industry-standard transport encryption. Access to stored data is restricted to authorised personnel.
Retention limits
Account data is retained while the account remains active and for a limited period afterward to satisfy accounting or legal obligations, after which it is deleted or anonymised.
Access controls
Internal access is role-based and logged. Third-party processors are contractually required to apply comparable safeguards.
Choices available to you
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. Requests can be submitted through the contact channel listed on our Contact page.
Can I request a copy of my data?
Yes. You may request an export of the personal data associated with your account, provided upon reasonable identity verification.
Can I delete my account?
You may request deletion of your account and associated personal data, subject to any retention required by law or ongoing contractual obligations.
Do you use cookies?
Yes, for session management and aggregate analytics. You can control cookie preferences through your browser settings.
How do I raise a concern?
You may contact us directly, or lodge a complaint with your local data protection authority where applicable.
Children, third-party links, and changes to this policy
Valorstead's services are not directed to individuals under the age of 18, and we do not knowingly collect data from minors. Our platform may reference or link to third-party tools and services; this policy does not extend to their independent privacy practices, and we encourage you to review their respective policies. We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Material updates will be indicated by revising the "Last updated" date at the top of this page. Continued use of Valorstead following any changes constitutes acceptance of the revised policy.
This document is a general template intended for informational purposes and does not constitute legal advice. It should be reviewed by qualified counsel to ensure compliance with the specific laws applicable to Valorstead's operations and user base.